ICS connects some of the most respected brands with their customers by providing Debt Recovery & Ledger Management services, CRM, back-office and other specialised services to ensure consistently positive customer interaction. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand.
By attracting and retaining the best people, we provide the best working environment to inspire our teams. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention, but overall deliver results.